Service Management 2017 – itSMF Australia’s 20th Annual Conference
Wednesday 22 – Thursday 23 August 2017
Sofitel on Collins, Melbourne
The itSMF Service Management 2017 Conference places great importance on providing opportunities for like-minded individuals to connect and share industry insight and new ideas within a growing community.
Established over two decades as the preeminent learning and networking opportunity for the Australian Service Management industry – this content rich, two day Conference boasts sessions with local and international IT and ITSM influencers.
Marita Cheng – Engineering visionary and 2012 Young Australian of the Year
Dion Hinchcliffe – Business strategist, enterprise architect, and #2 Digital Transformation influence in the World
Lindsay Holmwood – Former Head of Tech at DTA, engineering manager, and DevOps guru
Turia Pitt – Humanitarian, athlete, and motivationalist
Attendees can maximise their take aways on a pre-Conference Workshop Day (Tuesday 22 August 2017, Melbourne), featuring in-depth learning opportunities on must-have topics for every ITSM practitioner.
Service Management 2017 Workshop Day
Tuesday 22 August, Melbourne CBD
Supercharge your ITSM skillset by attending the Service Management pre-Conference Workshop day. As part of itSMF Australia’s 20th Annual Conference, these workshops are led by local and international experts and will focus on trending industry topics and know-hows.
You are spoiled for choice with the option to immerse yourself in a full-day workshop or you can mix it up by choosing from the half day options. Workshops on offer vary from DevOps Adoption with Dave Favelle, CEO and Founder of ValueflowIT; to Building an Effective Communication Plan for your ITSM Improvement Effort with Karen Ferris, Director, Macanta Consulting.