Service Management Conference 2017

STARTING DATEAugust 23, 2017

ENDING DATEAugust 24, 2017


LOCATIONMelbourne, Australia

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Event Description

Service Management 2017 – itSMF Australia’s 20th Annual Conference
Wednesday 22 – Thursday 23 August 2017
Sofitel on Collins, Melbourne

The itSMF Service Management 2017 Conference places great importance on providing opportunities for like-minded individuals to connect and share industry insight and new ideas within a growing community.

Established over two decades as the preeminent learning and networking opportunity for the Australian Service Management industry – this content rich, two day Conference boasts sessions with local and international IT and ITSM influencers.

Keynotes include:

Marita Cheng – Engineering visionary and 2012 Young Australian of the Year
Dion Hinchcliffe – Business strategist, enterprise architect, and #2 Digital Transformation influence in the World
Lindsay Holmwood – Former Head of Tech at DTA, engineering manager, and DevOps guru
Turia Pitt – Humanitarian, athlete, and motivationalist

Attendees can maximise their take aways on a pre-Conference Workshop Day (Tuesday 22 August 2017, Melbourne), featuring in-depth learning opportunities on must-have topics for every ITSM practitioner.

Service Management 2017 Workshop Day
Tuesday 22 August, Melbourne CBD

Supercharge your ITSM skillset by attending the Service Management pre-Conference Workshop day. As part of itSMF Australia’s 20th Annual Conference, these workshops are led by local and international experts and will focus on trending industry topics and know-hows.

You are spoiled for choice with the option to immerse yourself in a full-day workshop or you can mix it up by choosing from the half day options. Workshops on offer vary from DevOps Adoption with Dave Favelle, CEO and Founder of ValueflowIT; to Building an Effective Communication Plan for your ITSM Improvement Effort with Karen Ferris, Director, Macanta Consulting.

Additional Information

  • : 450
  • : C-Level (CTO, CIO, CSO), IT Directors, Managers, Service Delivery Lead, Help Desk and Call-Centre Managers, IT Suppliers/Vendors
  • : $1950
  • : (Sponsor) exhibition area, Sponsorship (packages), Additional marketing options, Networking time (lunch/Socials etc.)
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